⚠ 21+ Only

spentime Responsible Gaming

Gaming at spentime should always be fun — a form of entertainment, not a way to make money or escape problems. We provide every Filipino player with the tools, information, and support needed to stay in control and play responsibly.


Gaming Should Always Be Fun

At spentime, responsible gaming is not just a legal checkbox — it is a core part of how we operate. We believe that every Filipino player deserves a safe, transparent, and enjoyable gaming environment. That means giving you real tools to manage your play, not just fine print buried in a terms page.

Responsible gaming means understanding that the house always has an edge, that losses are a normal part of play, and that gaming should never interfere with your finances, relationships, or daily life. Whether you are spinning slots, playing bingo, or chasing a jackpot on spentime, the golden rule is simple: only play with money you can afford to lose, and always set a limit before you start.

spentime's responsible gaming program is built around three pillars: prevention (keeping at-risk players informed), protection (giving players practical tools to stay in control), and support (connecting players who need help with the right resources).

⚠ Gambling is not a way to make money. Every game on spentime — slots, bingo, jackpots, live dealer — is designed with a house edge. Over time, the house wins. Never gamble with money intended for rent, bills, food, or other essential expenses.

⏱ Time flies when you're gaming. It's easy to lose track of how long you've been playing. Use spentime's session time limit tool to set a maximum session duration and receive automatic reminders during play.

✅ You are always in control. spentime's responsible gaming tools are available 24/7 from your account dashboard. You can set limits, take a break, or self-exclude at any time — no waiting period, no questions asked.


Tools Built Into Every spentime Account

Every registered spentime player has access to the following responsible gaming tools, available directly from the account dashboard — no need to contact support to activate them.

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Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your spentime account. Once your limit is reached, no further deposits are accepted until the period resets. Limit reductions take effect immediately; increases require a 7-day cooling period.

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Loss Limits

Define the maximum amount you are willing to lose within a set period. When your loss limit is reached, spentime will automatically prevent further wagering until the period resets. A practical way to protect your bankroll without relying on willpower alone.

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Session Time Limits

Set a maximum duration for each gaming session. When your session limit is reached, you will be automatically logged out of spentime. You can also enable reality check notifications that remind you of elapsed time and net activity at regular intervals.

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Cooling-Off Period

Need a short break? Activate a cooling-off period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During a cooling-off period, you cannot log in to your spentime account or place any wagers. The period cannot be shortened once activated.

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Self-Exclusion

If you feel that gaming has become a problem, you can self-exclude from spentime for a minimum of 6 months or permanently. Self-exclusion requests are processed within 24 hours. During the exclusion period, your account is fully suspended and cannot be reactivated.

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Reality Check Alerts

Enable periodic pop-up notifications during your gaming sessions that display how long you have been playing and your net gaming result for the session. A simple but effective reminder to pause, reflect, and decide whether to continue playing.


Is Gaming Becoming a Problem?

Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many players don't realize there's an issue until it has already affected their finances, relationships, or mental health. spentime encourages all Filipino players to regularly check in with themselves using the questions below.

If you answer "yes" to two or more of the following questions, it may be time to use spentime's self-exclusion tool or seek support from a qualified organization.

  • Do you spend more money on gaming than you originally planned?
  • Do you chase losses — betting more to try to win back what you've lost?
  • Have you borrowed money or sold belongings to fund your gaming?
  • Do you feel restless, irritable, or anxious when you try to cut back on gaming?
  • Has gaming caused problems with your family, friends, or work?
  • Do you hide your gaming activity from people close to you?
  • Do you think about gaming constantly, even when you're not playing?
  • Have you tried to stop or cut back on gaming but found it difficult?

Steps to Take Right Now

01
Use spentime's Self-Exclusion Tool

Log in to your spentime account, go to Responsible Gaming in your dashboard, and activate self-exclusion. Your account will be suspended within 24 hours. This is the fastest way to stop access immediately.

02
Contact spentime Support

Reach out to our support team at [email protected] and request an immediate account suspension. Our team is available 24/7 and will process your request without delay or judgment.

03
Talk to Someone You Trust

Opening up to a family member, close friend, or colleague in Manila, Cebu, Davao, or wherever you are in the Philippines can be a powerful first step. You don't have to deal with this alone.

04
Seek Professional Support

PAGCOR operates responsible gaming programs and support resources for Filipino players. The National Center for Mental Health (NCMH) also provides counseling services. Reaching out to a professional is a sign of strength, not weakness.

PAGCOR Responsible Gaming: The Philippine Amusement and Gaming Corporation (PAGCOR) maintains responsible gaming guidelines and player protection programs applicable to all licensed online gaming operators in the Philippines. Players are encouraged to familiarize themselves with PAGCOR's responsible gaming framework.


Protecting Minors — No Exceptions

spentime enforces a strict 21+ age policy across all real-money gaming activities on the platform. During registration, all players are required to confirm their age and submit valid government-issued identification for KYC verification. Accounts found to belong to individuals under 21 years of age will be permanently closed and all funds returned.

If you share a device with younger family members — whether in your home in Quezon City, Makati, or anywhere else in the Philippines — we strongly recommend using device-level parental controls and keeping your spentime login credentials private. Never share your account password with anyone, especially minors.

⚠ If you suspect a minor has accessed a spentime account, please contact us immediately at [email protected]. We will investigate and take immediate action to close the account and prevent further access.


Tips for Keeping Gaming Healthy

Responsible gaming at spentime starts with good habits. Here are practical tips every Filipino player should keep in mind before and during every session.

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Set a Budget Before You Play

Decide on a fixed amount you are comfortable losing before you open any game on spentime. Treat it like an entertainment expense — the same way you'd budget for a movie or a night out in BGC.

Take Regular Breaks

Step away from the screen every 30–60 minutes. Fatigue and frustration lead to poor decisions. A short break helps you reset, reassess your session, and return with a clearer head.

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Never Chase Losses

Chasing losses is one of the most common and dangerous patterns in problem gambling. If you've hit your loss limit for the session, stop. No game on spentime is guaranteed to turn a losing streak around.

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Avoid Gaming Under the Influence

Alcohol and other substances impair judgment and lower inhibitions. Avoid gaming on spentime when you are not in a clear, sober state of mind. Your best decisions happen when you're fully present.

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Keep Gaming in Its Place

Gaming is one activity among many. Make sure it doesn't crowd out time with family, friends, work, or self-care. If spentime is the first thing you think about in the morning, that's a signal worth paying attention to.

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Review Your Gaming History

spentime provides a full transaction and gaming history in your account dashboard. Regularly reviewing your activity — deposits, withdrawals, time spent — keeps you honest about your habits and helps you spot patterns early.

🌿 Play Responsibly

Enjoy spentime — On Your Terms

spentime is built for Filipino players who want great games and a platform they can trust. Use our responsible gaming tools, set your limits, and play at a pace that works for you. Fun first, always.

21+ Real-money gaming is strictly for adults. If gaming is affecting your life, please use our self-exclusion tool or contact [email protected] for immediate assistance.